Privacy Policy

ISR Samruddhi Foods Private Limited (“Caramella’s”) is committed to safeguarding your privacy and ensures that you continue to trust Caramella’s with your personal data. When you interact with us you may share your personal data with us which allows identification of you as a person.

(For eg. name, address, email, contact number). All this will fall under the purview of “personal data”.

Caramella’s is the sole owner of the information collated on www.caramellas.in

This privacy statement applies only to information collated by this Website.

 

By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website.

By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. This Privacy Policy is effective upon acceptance in registration for new registering users.

 

Special Offers and Updates

We may occasionally send you information on products, services, special deals, and promotions. However, we present you an option to discontinue receiving these types of communications.

 

Service-Related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you about this.

 

Communications

You consent to receive communications from us by E-mail, SMS or any other communication made electronically, verbally or physically through post. You agree that all agreements, notices, disclosures and other communications that CARAMELLA’S provides to you by E-mail or in any other aforementioned mediums satisfy any legal requirement that such communications be in writing.

 

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site or in CARAMELLA’S good faith judgment such legal disclosures are reasonably necessary to comply with or respond to any claims.

If you no longer wish to receive our press releases, newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication.

 

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically collected data to personally identifiable information.

 

Cookies

We do not use cookies on this site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.

 

Clear Gifs

We do not use clear gifs in our HTML-based emails. clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users and to let companies know which emails recipients have opened, allowing them to gauge the effectiveness of certain communications and the effectiveness of their on-line marketing campaigns. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.

 

Links to Other Sites

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of www.caramellas.in or the Website www.caramellas.in is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.caramellas.in is not responsible for any form of transmission, whatsoever, received by you from any Linked Site.www.caramellas.in is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by www.caramellas.in or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

 

Security

We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on Caramella’s, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy.

You hereby acknowledge that Caramella’s is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

 

Business Transitions

In the event Caramella’s goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

 

Changes/Modification in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places, we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, and all the modifications hereby will be effective immediately on our posting on this site and that you will review this statement every time you access this site, so that you are aware of and agree to all the modifications made to this statement.

 

Dispute Resolution:

If you believe that Caramella’s has not adhered to this Privacy Policy you may write to Caramella’s at the following address: e-mail: marketing@isrsamruddhifoods.com

In your email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint promptly.